FAQ

A fit call is a free 15-minute video consultation where we get to know each other and determine if we're a good match for your care needs. It's informal, low-pressure, and helps us both make an informed decision.

After your fit call, if we determine we're a good match, you'll be approved to book a comprehensive evaluation. After booking and payment, you'll complete a brief intake form. Then we'll meet for your evaluation session.

Yes, as a psychiatric practice, medication management is part of our comprehensive care approach. However, we don't provide medication-only services—our approach integrates medication with therapy and lifestyle strategies.

All appointments are virtual, conducted via secure HIPAA-compliant video. Any geographic eligibility requirements will be confirmed when you book.

We are currently an out-of-network provider. We can provide superbills for you to submit to your insurance for potential reimbursement. Many PPO plans offer partial reimbursement for out-of-network mental health services.

Initial evaluations are typically 60 minutes. Follow-up appointments are available in 30-minute or 60-minute slots depending on your needs.

We require 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee. We understand emergencies happen and handle these on a case-by-case basis.

If you are experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline), go to your nearest emergency room, or call 911. This practice is not equipped to handle psychiatric emergencies.